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PRIVACY POLICY

Introduction

This website is operated by Moku. Throughout the site, the terms “we”, “us” and “our” refer to Moku. It is the brand's commitment to respect the privacy of its users, as well as the protection and security of their data. The website www.mokuhandmade.com is intended for private use only.

We only request personal information when necessary for the purpose of providing a service. We do this by fair and legal means, with your knowledge and consent.

The customer has access to the personal information we maintain and may request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact information.

The user guarantees that the data provided is true, accurate, complete and up-to-date, being responsible for any damage or loss, direct or indirect, that may result from the breach of this obligation.

We retain the information collected only for the time necessary to perform the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We do not share personally identifiable information publicly or with third parties, except as required by law.

Moku reserves the right to modify or change this privacy policy at any time, so it is advisable to consult it from time to time.

This site is not intended for use by minors. It is neither the intention nor the policy of Moku to process the personal data of minors.

Cookies Policy

Modern websites depend on the implementation of a set of minimal functions that allow them to meet the browsing expectations of users.

It is expected that for a certain period of time, websites will maintain user actions and preferences, such as username, language in which you want to browse the website or other relevant settings related to the websites interface.

Cookies are small information files that are stored on the device you use to access the internet through the browser and allow, for a certain period of time, the implementation of the aforementioned features, collecting generic information that allows you to record user actions and preferences, namely your username, the language in which you want to browse the site or other relevant settings related to the websites interface.

The cookies used only retain information related to your preferences, to access personalized information, not collecting information that identifies the user.

We use the term cookies in this policy to refer to all files that collect information in this way.

What kind of cookies are there?

There are different types of cookies.

Considering the lifetime of cookies, these can be:

  • Permanent cookies - are stored, for a variable amount of time, at the level of the internet browser (browser) on your access devices (pc, mobile and tablet) and are used whenever the user makes a new visit to the website. They are generally used to direct navigation according to the user's interests, allowing us to provide a more personalized service.

  • Session cookies – these are temporary cookies that are removed from the cookie file when the browser or application used to access the website is closed. Through this type of cookies it is possible to analyze traffic patterns on the web, allowing us to identify problems and provide a better browsing experience.

Considering the domain they belong to, cookies can be:

  • Own cookies – are cookies sent to the user's device through equipment or domains managed by Moku and from which the service requested by the user is provided.

  • Third -party cookies – are cookies sent to the user's device from a device or domain managed by a third party over which Moku has no control. In these cases, it is this third party that handles the data collected through cookies.

The types of cookies used on the website are as follows:

  • Strictly Necessary - enable website navigation and use of your applications, as access to secure areas of the website and website can be turned off. They are usually set up in response to actions taken by the user that correspond to a request for services, such as setting privacy preferences, logging in or filling out forms. You can configure your browser to block them or alert you to these cookies, but in that case, some parts of the website may not work. These cookies do not store any personally identifiable information.

  • Performance – are used to analyze how users use the website and to monitor its performance, for example, to identify which pages are with the most views, to identify the most effective method of linking between pages or to determine the message rate of error on certain pages. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you visited the website and we will not be able to monitor your performance.

  • Functionality - stores user preferences for a specific website so it doesn't have to be reconfigured on each visit. These cookies may be set by Moku or by external service providers whose services we add to our pages. If the user does not allow these cookies, some or all of these services may not work correctly.

  • Third -party - measure the success of applications and the effectiveness of third-party advertising. They can be used by these entities to create a profile of your interests and show relevant advertisements on other websites. These cookies do not directly store personal information, but are based on uniquely identifying your browser and internet device. If the user does not allow these cookies, he will not benefit from targeted advertising.

 

How to manage cookies?

All browsers allow the respective user to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser.

Please note, however, that disabling cookies may partially or totally affect your browsing experience on the website.

You can set cookies in the "options" or "preferences" menu of your browser. Below, we indicate the various ways to disable cookies, depending on your browser

Payment methods

- MB WAY

- Bank transfer

Métodos de Pagamento
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